Guide to Troubleshoot Kinect Sensor and Voice Commands issues

Kinect may come in with a few issues which you will have to troubleshoot in order to have a smooth gaming experience on your Xbox One. The creators of the Xbox One console, Microsoft, made Kinect a mandatory device. It is a great addition if you take care of a few things while facing problems with Kinect. 

Kinect

Here are a few things that will come in handy when stuck at an odd point during your gaming session.   

Guide index:

Solution for Xbox One if it doesn't recognize Kinect sensor:

  1. Be sure that Kinect is connected through the Kinect cable and the LED light is on. If not...
  2. Remove the cable from the Kinect sensor port and plug it back into the Kinect sensor port.
  3. Press Menu button from the Controller
  4. Select Setting > Kinect

Now wait for about two minutes for Xbox to recognize Kinect.

Now confirm that Kinect is turned on by:

  1. Pressing Menu button from the Controller
  2. Then Setting > Kinect > Kinect On

If you are still having trouble refer to Solution for issues related to Kinect sensor

To reset Kinect sensor's connection to Xbox One follow these steps:

  1. Turn off Xbox one completely by pressing the Xbox button for 10 seconds.
  2. Unplug the main power cable of Xbox One.
  3. Unplug Kinect sensor from Xbox One.
  4. Replug the main power cable of Xbox One.
  5. Now press Xbox button on Xbox One and Menu button on the controller.
  6. Select Settings > Kinect
  7. Replug the main power cable of Xbox One and wait for it to be detected.
  8. Your Xbox One Kinect sensor should now work well.

Solution for issues related to Kinect voice commands:

To make full use of this feature, you should bear in mind that the microphone of Kinect is made in such a way that it hears everything from your play space. While giving voice commands be sure that the microphone is able to hear your command properly and is not getting confused with background voices, for example other people conversing near you, speaker or appliances or even a peculiar sound that the fan makes.

Even after being sure that your voice commands are accurate and still the Kinect sensor fails to recognize voice commands, you should try these steps:

1) Make sure that your Kinect sensor is on

You can do this by pressing the Menu button on the controller and then selecting Settings > Kinect > Kinect on

If you are still having trouble refer to Solution for issues related to Kinect sensor

2) To Calibrate Kinect microphone:

Before you do this, be sure that the room is quite and then turn on your speakers to high volume levels.

Now press Menu button on the controller, select Settings > Kinect > Kinect doesnt hear me 

On 'Let's check your audio' screen, choose 'Start audio check'.

The sensor will check for background noises while performing the audio check. If the voice levels are proper it will proceed to the next step, if not try to minimize the source of this disturbance and run the audio check again.

Finally, you should see a success screen which will verify that the audio is set up correctly.

Solution for issues related to Kinect sensor:

First of all be sure that the Kinect sensor is plugged in properly and is turned on, also that your room is well lit. 

After you press Menu button on the controller and select Setting > Kinect > Kinect On

You will see a 'What Kinect sees' window, where you will be able to see the exact view of Kinect sensor.

For adjusting Kinect sensor:

  1. Press Menu button on the controller, select Settings > Kinect 
  2. Select "I moved my Kinect sensor or I’m having trouble with Kinect"
  3. Then adjust your Kinect Sensor by following the instructions.

If Kinect sensor is unplugged, the window will display a message asking you to plugin your Kinect Sensor.

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