How To Add or Remove Credit Card and Billing Information On PS4

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You can update credit or debit card information on PlayStation 4 from both the PlayStation Store and the Settings menu. Here you can see how to Add/Remove Credit Card information on PlayStation 4 via PlayStation Store and via Setting Menu.

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PS4 - How To Add or Remove Credit Card and Billing Information

From PS4:

To Add a Payment Method:

  • Settings > Account Management > Account Information
  • Select Wallet > Payment Methods > Add a Credit Card or Paypal
  • Follow the on-screen prompts carefully to complete the process

To Change or Remove a Payment Method:

  • Settings > Account Management > Account Information
  • Select Wallet > Payment Methods > Enter your Password
  • Select the Payment Method like Credit Card and click on Edit Card Information or Delete.
  • Follow the on-screen prompts carefully to complete the process

From the PlayStation Store:

  1. From the PlayStation Store menu, select Payment Methods
  2. Enter your password
  3. Select [Add a Credit or Debit Card]
  4. Enter your name, the long credit/debit card number, expiry date, and security code (the three-digit number on the signature strip) and select [Next].
  5. Enter the billing address for the card and select Confirm

From the Settings menu:

  1. Select your local user account, press up on the control pad to access the Function menu and go to  [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Enter your password
  3. Select [Add a Credit or Debit Card]
  4. Enter your name, the long credit/debit card number, expiry date and security code (the three-digit number on the signature strip) and select [Next]
  5. Enter the billing address for the card and select [Confirm

Here's how to remove or update credit or debit card information:

From the PlayStation Store:

  1. From the PlayStation Store menu, select [Payment Methods]
  2. Enter your password
  3. Select a credit or debit card which you would like to remove.
  4. Select [Delete] to remove credit or debit card information or [Edit Card Information] to change it

From the Settings menu:

  1. Select your local user account and press up on the control pad to access the Function menu and go to  [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Enter your password
  3. Select a credit or debit card which you would like to remove
  4. Select [Delete] to remove credit or debit card information or [Edit Card Information] to change it

And here's how to select your default payment method:

  1. From the [Settings] menu, go to > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Select a credit card or PayPal in the list which you would like to use as the default
  3. Select [Set as Default]

Guidelines For Entering Billing Information On Your Account

  • Enter billing information exactly as it appears on your credit card statement.
  • Enter a physical mailing address if possible. We suggest not using PO Box addresses.
  • Remove any special characters when entering your billing address into the registration form to open an account on PlayStation™Network, such as asterisks (*), hyphens (-), and slashes ( / ). (For example, if your address is 1547 1/2 Lincoln Way, we recommend removing the fraction and try entering "1547 Lincoln-Way" instead.
  • Military (APO and FPO) addresses are currently not accepted as a valid address on the PlayStation™Network.
  • Apartment numbers should appear on the same line as the street address.

If you are having difficulty with entering billing information:

  • Remove apartment numbers altogether.
  • Spell out numbered street names (e.g., use "First" instead of "1st")
  • Remove anything that notes direction (e.g., remove "NW", "SOUTHEAST", etc.) from the street address.

If you continue to have difficulties adding or removing credit card information on your account via the PS4, you should go to this page of the PlayStation Support Page to troubleshoot the issue. If you are having difficulties adding or removing credit card information on your account via the PlayStation store, you should go to this page to troubleshoot the issue. 

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