PSN Outage: Sony's letters to Publishers and Developers
Big publishers and developers in the gaming industry have stated that they are losing huge money because of ongoing PlayStation Network outage, and the worst part is that till now it's not clear what Sony is doing to compensate them, and the company wasn't willing to comment anything on them.
However, a reliable source to IndustryGamers has leaked exact letter that Rob Dyer, SVP of Publisher Relations has sent to all publishers and developers. According to details revealed, all Sony said in the letter, an apology, assurance that PSN will be online soon, there's no mention whatsoever that company has plans to compensate its partners for PSN outage.
Check out below what Sony said in the letter (Thanks, IndustryGamers [Source Page Deleted]):
As you know, certain PlayStation Network, Qriocity and Sony Online Entertainment service user account information was compromised in criminal attacks against our networks. I want to assure you, as a PlayStation partner, that it is Sony’s top priority to restore our network operations and see that business is returned to usual as soon as possible. We are working around the clock to restore service, but will do so only when we can ensure that the network can operate safely and securely. In the meantime, we greatly appreciate your patience, understanding and goodwill.
As a valued partner we aim to keep the lines of communication open so that you are aware of our progress. Our focus has been to confirm the security of the networks, protect customer data and get the services back on line as quickly as possible. We will do our best to respond to all of your inquiries and we will do everything we possibly can to support you.