BAN Hammer For Xbox One User For Performing Emergency Offline Update via USB As Instructed By Support Staff

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YouTube user Nicholas Colzie bought a brand new Xbox One which kept freezing on loading screen, a Microsoft representative instructed him to do an emergency offline update via USB, and now his console has been BANNED.

Xbox OneWhen Nicholas Colzie asked Microsoft Help Desk to unveil the reason behind this BAN, the staff gave reference to policy about Xbox Live bans: “Microsoft does not provide details about specific console bans”

Nicholas Colzie has uploaded a video footage on this entire drama. Take a look at it below.