The official Xbox Support forums is full of complaints related to Xbox One, the lastest addition to this long list of complaints is “Game Install Stuck at 0%”.
Microsoft has not yet issued any fix or reply to this complaint, however user JT 995 managed to find a way to eliminate this issue and its pretty plain and simple, “Cancel Game Installation, Disconnect Internet, Resume Game Installation While Offline”.
Here is what JT 995 wrote on official Xbox Forum as fix for Xbox One Game Install Stuck at 0%:
Okay i found a solution…. Kinda,
Note you wont be able to play online like this,
First go to settings and reset ur console to factory default,
Then make sure your game is not inserted as the console resets everything and you set it up again,
Once the console is done setting up, disconnect it from the internet, once thats done, insert the game and after a couple of mins on 0% it should start installing properly,
You see the problem wasnt installing the game, it was downloading the fkn huge *** update before installing it….
Not the console update btw, the actual game update,
You should be able to reconnect and play online as normal once the servers for xbox one settle down a bit
NOTE: This is not an official suggestion from Microsoft, So try it at your own risk. HERE is our list of all Xbox One known launch issues and its fixes.