Call of Duty Mobile is out today, but some people are running into an issue where they get stuck on the loading screen. Is there anything you can do to fix it?
Call of Duty Mobile is out today, and I would estimate that millions of people are rushing to download it on iOS and Android. Unfortunately, some players are running into a bug where they get stuck on the loading screen.
Call of Duty Mobile – Stuck on Loading Screen Bug
If you have been trying to log in to Call of Duty Mobile, and have been getting stuck on the loading screen, you might be wondering if there is anything you can do to fix the problem. There are a couple of things that you can try, that people out there have found success with.
Android
1. Restart your device
- Press and hold the power button for a few seconds.
- Tap Power off or Restart on your screen. If these options aren’t available, press and hold the power button until your device restarts.
2. Update the app
- Open your device’s Play Store app.
- Tap ☰ at the top of the screen and select My apps & games.
- Find the Call of Duty: Mobile app and tap the Update button if available.
3. Update your device
- Open the Settings app on your device.
- Depending on your device, open System update or Software update.
- Check your update status and install any system updates available.
4. Clear the app’s cache
- Open the Settings app on your device.
- Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
- Tap Call of Duty: Mobile.
- Tap Storage.
- Tap Clear Cache.
iOS
1. Restart your device
- Press and hold the power button until the slide to power off button appears.
- Slide the button to power off your device.
- After the device has completely powered down, press and hold the power button again to turn on your device.
2. Update the app
- Open the App Store app.
- Select the Updates tab at the bottom.
- If Call of Duty: Mobile appears in the list, tap the Update button.
3. Update your device
- Open the Settings app on your device.
- Tap General, then tap Software Update.
- If an update is available, follow the on-screen steps.
4. Delete and reinstall the app
Please note: Deleting the app will not delete your progress or other game data.
- Open the Settings app on your device.
- Tap General, then tap iPhone Storage or iPad Storage.
- Tap Call of Duty: Mobile.
- Tap Delete App.
- Open the App Store app.
- Find and reinstall Call of Duty: Mobile.
- Open Call of Duty: Mobile.
- Log in with the same account to reinstate your progress and game data.
Now, I can’t be sure how well those steps will fix the issue, but various people out there have found success with them, so they are worth trying. Mobile gaming launches are almost defined by their issues, as it is just not possible for devs to test all the types of devices out there.
If the above still does not resolve your issues, you should head over to the Call of Duty Mobile support page at the Activision website.
