Image Credit: Bethesda
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
PlayStation Network

Why is the PlayStation Network busy?

The connection has been interrupted.
This article is over 2 years old and may contain outdated information

There could be several reasons that your network connection is not working on your PlayStation console. It could be on your side, or it could be because PlayStation’s servers are overloaded with players attempting to into it. The worst case would be that there’s something on PlayStation’s side, and they’re experiencing network errors with multiple users all at the same time. In this guide, we detail some of the common reasons why the PlayStation Network is busy.

Recommended Videos

The first thing you’ll want to do is check your router connection and modem. Next, you’ll want to unplug your connection, wait at least 15 seconds, and then plug it back into the network. After that, wait for everything to load back up to see if things are working. Alternatively, you can also have your mobile device connect to your router and see if other internet-connected devices are working. If they are, then it’s likely not on your side, and it’s likely going to be the PlayStation Network.

Because it’s likely going to be on the PlayStation Network side of things, there’s very little you can do. You can choose to try playing a strictly offline game or have a physical copy to pass the time. It comes down to waiting to see when the Network is back up and running, which is means everything is in Sony’s court.

We highly recommend if you’re going to be waiting for this and would like to have active updates, you’re going to want to follow the PlayStation twitter. Unfortunately, the official account itself does not post live updates regarding the network. Still, multiple users will ping it and ‘@’ it, giving you an indication of what other players are experiencing.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Zack Palm
Zack Palm
Zack Palm is the Senior Writer of Gamepur and has spent over five years covering video games, and earned a Bachelor's degree in Economics from Oregon State University. He spends his free time biking, running tabletop campaigns, and listening to heavy metal. His primary game beats are Pokémon Go, Destiny 2, Final Fantasy XIV, and any newly released title, and he finds it difficult to pull away from any Star Wars game.