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What To Do When Your Nintendo Switch Won’t Turn On

This article is over 5 years old and may contain outdated information

The Nintendo Switch can sometimes have an issue where it won’t turn on. In this article we will show you how to solve it.

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Sometimes you will want to kick back with Mario or show a friend who exactly is the best at Smash, but your Nintendo Switch won’t turn on. It’s a heart-stopping moment as you worry that your console might just have died. Thankfully, this tends to happen and is not a terrible event, you might think. From time to time your Switch might need a reset to get it going again.

The first thing to check is that the Nintendo Switch is charged. Just pop it in the charger for a few minutes, and see if it will turn on.

What To Do When Your Nintendo Switch Doesn’t Turn On

Performing a hard reset on your Nintendo Switch is a surprisingly straightforward affair. To do a hard reset, follow the steps below:

  • Undock the console, and disconnect the Joy-Cons
  • Press, and hold, the power button for 12 seconds
  • Release the power button, then press it normally once
  • Attach the Joy-Cons, but keep the console undocked
  • Reset the AC adapter by leaving it unplugged at both ends for at least 30 seconds
  • Connect the adapter to the console, and directly to a wall outlet

A hard reset should resolve the issue under the following circumstances:

  • The console will not power on
  • The LCD screen is blank while in handheld mode
  • The console will not wake up from Sleep Mode

If the above steps do not solve the problem, you will need to visit Nintendo Customer Support and go through the process of setting up a Nintendo Switch Repair. There will be troubleshooting questions that you need to answer, and after that, you will need to fill in some details for the repair process. It shouldn’t get to that, hopefully. The Nintendo Switch, like most other electronics, sometimes needs a hard reset to get it back on track.


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Author
Image of Aidan O'Brien
Aidan O'Brien
Aidan O'Brien has been playing games for over three decades and has been writing about them for five years. When not getting stomped on by the creations of Hidetaka Miyazaki, he enjoys spending too much time in Warframe, Destiny 2 and any other ARPG with a solid grind. When not writing, he is doing inexplicable behind-the-scenes magic for GAMURS Group.