Image Credit: Bethesda
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Screenshot by Gamepur

Can you get a refund for Pokémon Scarlet and Violet performance issues? Answered

Good luck.

Pokémon Scarlet and Violet’s performance issues have been properly documented by just about everyone who has played the game. Between bugs, glitches, poor frame rates, and the game looking just plain ugly at times, there is no shortage of screenshots and videos online showing the game’s shortcomings. While Scarlet and Violet are still fun, it can be hard to swallow that you paid full price for this kind of experience. With all of this in mind, can you get a refund for Pokémon Scarlet and Violet?

Recommended Videos

Related: Who are the Pokémon TV show’s new main characters? Answered

Can you get a refund for Pokémon Scarlet and Violet’s performance issues?

If you bought Pokémon Scarlet and Violet digitally on your Nintendo Switch, there is a small chance you can request and be granted a refund with Nintendo Support. That said, the Switch eShop usually has a strict no-refund policy when you go to purchase anything, so it is not guaranteed they will give you a refund, especially since we are now more than a month following the release of the games. By this point, we would guess that almost every refund request will be denied.

Even if you bought the game physically from a third-party store, the only way you can get a full refund is if you have not opened the game yet and have your receipt. Otherwise, you are stuck selling it at a steep loss to the store or finding a buyer on your own, which likely won’t pay the full price for a game they can buy brand new still in the wrapping. Stores that sell used games usually have a short time where you can get a full refund for pre-owned titles, but that’s the only situation where you can get all of your money back because you were dissatisfied with the performance.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of John Hansen
John Hansen
John Hansen is a Full-time Staff Writer for Gamepur as well as a host for the YouTube channel Pixel Street Videos where he co-hosts a weekly gaming podcast and more. His favorite games include Super Mario 64, The Legend of Zelda: Ocarina of Time, Breath of the Wild, Left 4 Dead 2, and Overwatch. He covers Overwatch 2 and other FPS titles, Minecraft, Sonic the Hedgehog, Legend of Zelda, and whatever zombie games are placed in front of him.