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How to fix error code Rugby in Call of Duty: Warzone 2.0

There are few problems happening in the Warzone storefront.

Call of Duty: Warzone 2.0 is a free-to-play game where you can drop into a map with a small squad to survive in a massive battle royale match. Because it is an online game, there are a few problems that you can encounter when attempting to play. One of these involves the error code known as Rugby, and you might have it happen to you relatively frequently. Here’s what you need to know about how to fix error code Rugby in Call of Duty: Warzone 2.0.

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What is error code Rugby in Call of Duty: Warzone 2.0

This error will occur when you’re attempting to connect to the game server, and you want to purchase from the store. Unfortunately, the servers are a little congested because there are thousands of players attempting to connect to the game simultaneously, which overwhelms the Activision servers trying to keep the game running. This may often happen at the beginning of a season, and when many players are attempting to buy the new battle pass or one of the new skins now available in the shop.

Related: Why is Call of Duty: Warzone 2.0 locked? Answered

Our best recommendation is to step back from the game and wait for the servers to calm down. They might be too overwhelmed, and the best thing for you to do is wait for players to stop trying to connect as much and wait for a better time. It might be a good idea to visit the Call of Duty: Warzone 2.0 servers page on Activision’s support website to see how they are running, and if there are any known issues. You also may want to make sure that your transaction did not go through. If it did, and you have received none of the items you purchased, make sure to reach out to the Activision support team for Warzone 2.0 to check you can get a refund from the store or have the items sent to your profile.

Outside of waiting for the servers to settle down, there’s little you can do about this error code. We urge players who have had transactions occur without any goods sent to their Call of Duty profile to reach out to the Activision support team to ensure all items go to the correct accounts.


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Zack Palm
Zack Palm is the Senior Writer of Gamepur and has spent over five years covering video games, and earned a Bachelor's degree in Economics from Oregon State University. He spends his free time biking, running tabletop campaigns, and listening to heavy metal. His primary game beats are Pokémon Go, Destiny 2, Final Fantasy XIV, and any newly released title, and he finds it difficult to pull away from any Star Wars game.