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How to fix the Overwatch 2 Watchpoint Pack not working error

Overwatch 2 is nearly ready for you to play.

The Overwatch 2 Watchpoint Pack was one of the best ways to immediately find yourself in the game’s Beta, and now that the game is out, you can receive those rewards. However, some players are encountering issues when they jump into Overwatch 2, trying to redeem the Watchpoint Pack to unlock the several legendary skins and Premium Battle Pass. Here’s what you need to know about Overwatch 2’s Watchpoint Pack not working.

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Can you fix the Overwatch 2 Watchpoint Pack not working?

After purchasing the Overwatch 2 Watchpoint Pack, you needed to wait for them to become available, and they should be unlocked by the game’s launch. Many items included in the pack include legendary skins for multiple characters, the first season of the game’s battle pass, 2,000 Overwatch Virtual Currency, and an exclusive Overwatch 2 player icon.

Related: How to set up SMS Protection in Overwatch 2

It all comes down to the pack being available. Players are still not receiving these cosmetics, which might have to do with the day-one launch servers. Blizzard has not commented about this, but these issues are likely tied to the many problems surrounding the Overwatch 2 servers. We recommend giving it a few hours before this content becomes available, with the team dealing with multiple issues with many players trying to get into the game simultaneously. You might also want to double-check you’re playing Overwatch 2 on the account you purchased the Watchpoint Pack on.

If you still do not see the Watchpoint Pack on your Battle.net account, we recommend reaching out to the Overwatch 2 support team. You can submit a ticket to them through the Blizzard website.


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Zack Palm
Zack Palm is the Senior Writer of Gamepur and has spent over five years covering video games, and earned a Bachelor's degree in Economics from Oregon State University. He spends his free time biking, running tabletop campaigns, and listening to heavy metal. His primary game beats are Pokémon Go, Destiny 2, Final Fantasy XIV, and any newly released title, and he finds it difficult to pull away from any Star Wars game.