How To Fix Helldivers 2 “Quickplay Join Failed Error” on PS5

There’s nothing worse for PS5 players trying to get into a Helldivers 2 game than the “Quickplay Join Failed Error”.

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Screenshot by Gamepur

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For those Helldivers 2 players attempting to create a group and destroy all the alien bugs they can, there’s very little that stands in their way. That is unless the “Quickplay Join Failed Error” on PS5 rears its head to ruin everyone’s day.

Once players get into Helldivers 2, they’re going to find out fast that they need others to help them progress through some of the higher difficulty content. To do this, they need to create a team, but that’s impossible when the Helldivers 2 “Quickplay Join Failed Error” keeps popping up on PS5. Luckily, there is a fix players can use to get around the error and start playing with other dedicated Helldivers who want to cleanse the galaxy.

Related: How to Find the Shovel Easter Egg in Helldivers 2

How To Fix Helldivers 2 “Quickplay Join Failed Error” on PS5

helldivers 2 characters
Image via Arrowhead Game Studios

To fix the Helldivers 2 “Quickplay Join Failed Error”, players must disable crossplay and try joining a lobby again. This error was prevalent during the game’s launch, and while a fix was quickly released to address it, that doesn’t prevent it from appearing occasionally.

To turn off crossplay in Helldivers 2, players need to open the settings menu using the Start Button on the PS5’s DualSense controller. In the third tab, the Options Tab, they’ll see the Crossplay toggle in the Gameplay subhead. To turn it off, players just need to switch it to off and exit the settings menu.

From there, players can try to join up with friends or use the Quickplay option in the Galactic War view to join games that are currently open without fear of the “Quickplay Join Failed Error” popping up. This error shouldn’t appear without using the Quickplay option, but the nature of it being a bug means it does now and then.

Alternatively, players can open the Galactic Map and then look for missions players are already engaged in. They will appear as single mission icons with a number of players shown underneath. Sometimes, the error will pop up, and players won’t join the mission. However, if players try a few times, one of them should work, and they’ll end up joining a group of others in a mission.

At the time of writing, February 10, 2024, a Helldivers 2 patch has been released that has fixed this error for most players. However, there are still a few instances that we’ve experienced where the error occurs, so players may need to be persistent to get matchmaking to work.

What is the Helldivers 2 “Quickplay Join Failed Error”?

Image via PlayStation

The Helldivers 2 “Quickplay Join Failed Error” is caused by crossplay between PS5 and PC versions of the game not working correctly. While there’s no definitive answer for exactly what makes this error occur in the game’s code, it’s definitely an issue with these versions of the game not speaking to each other as intended. For some players, it’s even presenting as server outage.

This is why it’s recommended that players turn off crossplay if they want to matchmake with others. Of course, the error could be rectified with a future update, which is something developer Arrowhead Game Studio is already working on.