Payday 3 – Are Servers Currently Down?

With the release of Payday 3 on Gamepass, it seems the server got a little harder than the developers planned.

Image via Reddit

As Payday has already shown us, robbing banks is never an easy task. First, you need to make sure the plan is solid while taking into account the amount and types of tools needed to get in and out safely. The most important thing is getting the number of personnel correct, both for your team and the security personnel. But with all that being said, it seems like the team over at Starbreeze Studios failed to take that last point to heart, as the servers are currently buckling under pressure.

Issues like these are normal for big releases, so the gaming world is quite used to this happening to online-only titles. This, of course, is a potentially great thing, as the game is bound to capture an audience that’s into criminal sims and first-person shooters. When issues like these occur, it’s always good to know where to go to find out what’s going on. Before jumping into the game, here’s what you need to know about checking the Payday 3 server status.

Related: Payday 3: How To Access Mason Laurent’s Office in Touch The Sky

How to Check Payday 3 Server Status

Image via Payday 3 YouTube

On September 21, 2023, many players noticed the game failing to authenticate after the launch of Payday 3 on Xbox’s GamePass, and as a result were getting a “Nebula Connection Error” message when logging into the servers. Over the launch weekend, the Payday 3 servers have been struggling to stay up with players unable to access the game at certain times.

On September 24, the developers provided an update that the matchmaking services were still having issues and that they were working to restore them as soon as possible.

As of September 29, the servers are still not fully available for everyone trying to log in. The developers brought attention to this with their post mentioning the continued work they plan to do before the weekend. They’ve also scheduled a new maintenance today, so be sure to check back once the upgrades are implemented.

As of today, there isn’t a dedicated site that monitors the server status for Payday 3, most likely due to its release very recently. There is, however, a Payday 2 server status detector via the Downdetector website. This is looking like a great alternative due to the status of Payday 2’s server being down as well. If one is down, it’s pretty likely that they are sharing server space with the other, but this is only a temporary solution.

Another great way to check is through the official X account (formerly known as Twitter) and Reddit, where players are posting entire threads dedicated to monitoring the server status of the game. Unfortunately, Payday 3 doesn’t have an official forum, but there is an official support page for the Payday franchise that can list any ongoing issues. They’ve been very responsive on X so far, so it’ll be a good idea to check in every thirty minutes or so.

Related: Does Payday 3 Have Crossplay & Cross-Platform Progression?

This problem was unsurprising but unexpected due to the low-key nature of the game. It didn’t receive much hype pre-release, outside of a few promotions on Twitch and Steam. It’s always good to see multiplayer games having success and players having fun playing together online. Let’s just hope that this issue is fixable, aside from hoping that players lose interest.