For those attempting to get into Diablo 4, there’s a chance you might encounter an error code when you try to jump into the game. One of the more common ones is the “Unable to Find Valid License,” which might occur when attempting to log into the game.
There are a few ways to go about correcting this error, and we’ve also encountered this problem ourselves. Here’s what you need to know about the Unable to Find Valid License error while playing Diablo 4. Besides the fix presented by Blizzard, here are a few other things to try.
Blizzard Updates for June 25 “Unable to find Valid License” Error & Server issues
As of 11:18 AM MST, the DDoS attacks causing issues with servers and connectivity have ended.
Blizzard’s Fixes For Diablo 4 “Unable to find Valid License” Error
As reported by the Blizzard team, players can potentially fix the error following the following steps:
Xbox Issues
- Confirm being logged into Battle.net account.
- Games & Subscriptions page will display the “Diablo IV” license.
- Transaction History will note any issues with payments.
- If issues persist, contact Customer Support for assistance.
PlayStation Issues
PlayStation players experiencing the issues should report them to the customer support page on the Blizzard website.
Additional Ways to Fix “Unable to find Valid License” error in Diablo 4
Before you start troubleshooting the issue, it is important to remember that the “Unable to find Valid License” error, or Error code 315306, usually appears if someone is trying to play Diablo 4 early access too early. This will be a common issue when Diablo 4 first launches, and you’re attempting to jump into the game when everyone else is also trying to play.
The first thing you need to do is restart your router. The error may be appearing due to some problems with your internet connection, and the best way to fix it is by restarting the router. In some cases, a simple restart may not work. Therefore, we suggest you power cycle your router, which involves removing its cable from the power outlet and waiting two to three minutes before plugging it back in.
However, this won’t always be the case. Some players have said that restarting their internet did not do the trick, and they continued to encounter this problem.
Some players managed to fix the error by restarting their Battle.net launcher. All you have to do is open the System Tray on the desktop, right-click the launcher’s icon, and select ‘Exit.’ Once done, launch the application again to see if the issue has been resolved. If you’re playing the game on a console, you’ll need to restart it.
Sometimes, the game files can get corrupted and cause multiple issues. However, instead of reinstalling the game, you can repair the files through the Battle.net launcher on your PC. Simply click the gear icon next to the ‘play’ button and select ‘Scan and Repair.’ It will take a few minutes for the process to get finished.
Hopefully, this error will not plague too many people trying to play Diablo 4. This error might continue to occur for multiple people when they first launch the game, and the servers are trying to tackle the many people also trying to connect to it through the Battle.net system. Our best recommendation is to wait it out and let the servers cool off for a bit.
