How to claim your Genshin Impact 2.7 delay rewards – compensation schedule

Claim your Primogems like so.
Image via MiHoYo

Genshin Impact Version 2.7 is facing a significant delay, and developers HoYoverse are releasing a set of compensation packages to apologize for the wait. Players will receive a package of 400 Primogems, 120,000 Mora, 7 Hero’s Wit, 1 Fragile Resin, and 16 Mystic Enhancement Ores weekly until Version 2.7 is officially released.

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To claim these rewards on your account, go to your mailbox once the compensation is sent out. The package should be waiting there for you to claim, and all rewards can be used immediately. These rewards will expire after Version 2.6 ends, so it’s best not to wait while claiming these rewards.

The compensation package will be released weekly starting today, and every Wednesday thereafter until Version 2.7 of Genshin Impact is released. The next compensation packages should be sent out on May 18, May 25, June 1, and so on until Version 2.7 arrives.

Note: As stated in the official post, should Version 2.7 arrive a day earlier than Wednesday, the compensation package may be adjusted accordingly. This means we may see fewer rewards in a given week if the update drops. Be sure to stay aware of that aspect, and remember to claim any prior packages before the end of Version 2.6.


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Joshua Chu
Joshua Chu is a Contributing Writer at Gamepur and is known for fantastic guides on Genshin Impact and Honkai: Star Rail. They cover a variety of interesting tips and tricks to succeed in the games, and how best to tackle each world. Joshua also has writing at Kotaku and PCInvation.