The final tier of the level 80 Eden raids in Final Fantasy XIV offers a number of rewards. Players who clear the Savage-difficulty fights have access to additional rewards. In addition to unlocking the highest-level equipment for the Shadowbringers expansion, they have a chance at a few other treats, such as the Eden mount.
Clearing Eden’s Promise: Eternity (Savage)
The only way to get the Eden mount is to beat the final Savage fight of Eden’s Promise. Players who only clear the normal version of Eden’s Promise: Eternity will not have access to the mount. You’ll have to put the work in to clear the Savage-difficulty raids instead.
Beating Eden’s Promise: Eternity (Savage), or E12S, will reward you with a certain amount of treasure chests. There’s a small chance you’ll find the “Eden Crystal” item within one of your chests. Roll on your rewards and hope you get the crystal.
After using the Eden Crystal, you’ll officially have your new mount. The crystal itself is untradable and unsellable, so you won’t be able to buy it on the market board, or gift it to another player. Players who already have the mount also cannot roll on another Eden Crystal if it drops again. So if you want the mount, keep farming the E12S raid until you get your loot.