Image Credit: Bethesda
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image via Epic Games

How to get your Fortnite FTC refund

Get your money back on untended purchases dating back from 2017.

For years, Fortnite has been under fire for allowing players of all ages to make purchases almost effortlessly — and this glaring issue has come back to haunt the free-to-play game. After the Federal Trade Commission alleged that the game’s creator used unfair tactics to trick players into making unintended purchases, a settlement has been made to finally let fans get their money back once and for all. This guide will examine what qualifications need to be met to receive a refund and how you can file your claim with the FTC.

Recommended Videos

How do I get my Fortnite purchases refunded by the FTC?

With Fortnite developer, Epic Games, agreeing to a $520 million settlement with the FTC, the government agency has now created a webpage for those wanting to receive refunds on past unauthorized purchases in the battle royale. Anyone who wants to file a claim can do so on the site but will need to meet one of three qualifications in order to be eligible for a refund. You can find these qualifications listed below.

  • Parents whose children made an unauthorized credit card purchase in the Epic Games Store between January 2017 and November 2018.
  • Players who were charged V-Bucks for unwanted purchases between January 2017 and September 2022.
  • Players whose accounts were locked between January 2017 and September 2022 after reporting the unauthorized charges with their credit card company.

Related: Is Rematch.gg a safe and legit site for making money playing Fortnite?

At the time of writing, claims cannot be created on the webpage yet, though the FTC does provide potential recipients the option to receive email updates as to when the process becomes available. Parents seeking to take further action in order to avoid their children from making unintended purchases may also want to consider creating a Cabined Account. This account type is intended for players 13 years of age or younger and requires the use of a parent or guardian’s email address to purchase in-game goods.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
related content
Read Article The 13 best Nintendo Switch third-party games
The Switch Oled and the joycons used to play the best third party switch games
The Switch Oled and the joycons used to play the best third party switch games
The Switch Oled and the joycons used to play the best third party switch games
Related Content
Read Article The 13 best Nintendo Switch third-party games
The Switch Oled and the joycons used to play the best third party switch games
Author
Image of Ryan Willcox
Ryan Willcox
Ryan Willcox is a Staff Writer at Gamepur. He is mostly known to cover free-to-play titles, spanning from Fortnite, Call of Duty: Warzone, to Apex Legends. Outside of games, Ryan's other personal interests are reading scientific nonfiction and running.